Innovations in our health-care system present opportunities to provide better quality care.
Disability Health Access (DHA) provides expert consulting to health plans, public agencies, private corporations, and non-profits to design fully accessible, legally compliant healthcare services.
Serving as a single source to meet the needs of consumers with disabilities
Disability Health Access (DHA) develops dynamic solutions to address the challenges of designing a health-care system accessible to individuals with disabilities.
DHA can serve as a single source for your organization to meet the comprehensive needs of consumers with disabilities. It draws on healthcare delivery innovations, health and wellness research, and consumers' direct expertise to facilitate meaningful collaboration among experts from the healthcare system and the disability community.
Healthcare Innovations
Utilizing modern healthcare delivery systems and health promotion research to optimize care access.
Consumer Expertise
Centering the authentic lived experiences of individuals with disabilities in system design.
Community Collaboration
Building strong bridges between managed care plans, public agencies, and disability organizations.
Areas of Expertise
Disability Health Access provides specialized consulting solutions tailored to health plans, government bodies, and advocacy organizations.
Assisting with Legal Compliance
Navigating state and federal disability legislation to ensure equitable, compliant health delivery.
- Advising on regulatory compliance & ADA mandates
- Developing and overseeing internal policies & procedures
- Evaluating state Medicaid contracts and federal policy
Community Relations
Building authentic, impactful partnerships between healthcare providers and community organizations.
- Identifying & building relationships with disability CBOs
- Ensuring community events are 100% physically & digitally accessible
- Designing targeted outreach events for diverse disability audiences
Strategic Communications
Creating accessible communications that resonate with disability communities and healthcare leaders.
- Building systematic accessibility communication plans
- Ensuring all organizational materials meet accessible format standards
- Developing marketing strategies tailored to disability consumers
Staff Disability Awareness Training
Empowering healthcare staff and recruiters with knowledge to deliver respectful, accommodations-ready service.
- Custom staff disability awareness curriculum
- Educating hiring managers on legal interview requirements
- Implementing effective workplace accommodation strategies
Service Delivery Enhancement
Refining healthcare service delivery models to optimize care quality and medical equipment access.
- Targeted consumer health education curricula
- Systems for evaluating provider network accessibility
- Tools for targeted care management & equipment fulfillment
Diverse Client Portfolio
Trusted consulting partner across public, private, and non-profit healthcare sectors.
- Health Plans & Managed Care Systems
- Government Service Contractors & Public Agencies
- Consumer Advocacy Groups & Healthcare Consulting Firms
Our Mission & Vision
Understanding the dynamics of providing people-centered services to consumers with disabilities.
Diverse Consumers
The experience of disability varies widely across types of disability and ethnocultural background. Healthcare systems must provide disability-appropriate, culturally competent services to every individual.
Frequent Consumers
Many people with disabilities are high utilizers of healthcare care. We help systems advance health, well-being, and longevity while encouraging self-directed wellness to prevent costly health complications.
Legally Aware Consumers
Consumers with disabilities know their legal rights to physical and communication access under state/federal law. We help providers move beyond compliance to deliver equitably accommodated care.
Knowledgeable Consumers
Individuals with disabilities often possess deep insight into their own care needs. We assist healthcare systems in harnessing this consumer expertise for more efficient care delivery.
Anne Cohen, MPH
Director & Principal Healthcare Accessibility Consultant
Meeting the challenges of healthcare accessibility demands deep experience across medical delivery systems, wellness research, and direct connections with disability communities. Anne Cohen brings over two decades of expert leadership in healthcare policy, managed care quality, and disability advocacy.
Professional Leadership Experience
- Program Manager for Medicaid Managed Care Plans
- Advisor on State & National Disability Healthcare Reform Initiatives
- Research Fellow with Disability Health & Wellness Organizations
- Legislative Affairs Director for Health & Human Service Entities
What Leaders Say About DHA
Perspectives from health plans, foundations, state policy advisors, and advocacy leaders.
"Anne Cohen is a consultant who has a passion for disability rights and health care policy. She is knowledgeable and dedicated to her clients."
"Her knowledge on disability policy connects policy with daily activities we take for granted. Our organization had an overwhelmingly positive response to her training and brought about healthy discussion and debate. Her passion is an asset we need more of."
"Anne is an expert in her field who provides high quality/high value work product and works well with colleagues and clients."
"Anne was an attendee, chair, organizer and moderator at National Medicaid Congress events. She is a terrific resource, well connected and well respected."
"Anne worked with our managed Medicaid plan to evaluate the feasibility of increasing our membership of seniors and persons with disabilities. Anne is extremely knowledgeable and well-connected."
"She demonstrated a thorough understanding of state health policy, managed care operations, and integrated systems of care. She provides thoughtful analysis working with diverse groups."
"Anne is a hard working, insightful advocate for the needs of persons with disabilities. She looks for feasible implementable solutions that serve clients' needs."
"Anne Cohen is a great resource on the intersection of disability and health care, particularly managed care systems. She is adept at analysis, strategic planning, and building bridges."
"What distinguished Anne from her peers was her ability to turn great empathy into practical business solutions. Her work substantially enhanced the health plan. I would recommend Anne without hesitation."
National Disability Statistics
Understanding the vast population scale requiring accessible healthcare solutions.
Vision Disability
Americans living with a vision impairment or blindness.
Hearing Disability
Americans living with a severe hearing impairment or deafness.
Ambulatory Disability
Americans living with a mobility or ambulatory disability.
Total Disability
Total individuals in the US living with one or more disabilities.
Research Papers & Fact Sheets
Exploration of healthcare accessibility, policy algorithms, and consumer equipment guides.
Identifying and Classifying People with Disabilities Using Claims Data: ARCS Algorithm
Disability and Health Journal
Software algorithm using automated claims data to classify consumers by routine care coordination needs.
Designing a System of Quality Care
National Center on Physical Activity and Disability (NCPAD)
Historical analysis and modern framework for managed care delivery models serving families with disabilities.
Get Rolling: Tips on Paying For Mobility Equipment — Navigating Medicare
Independent Living Resources San Francisco (ILRCSF)
Practical fact sheet on Medicare coverage criteria for complex rehab technology and mobility equipment.
Get Rolling: Tips on Paying For Mobility Equipment — Navigating Medi-Cal
Independent Living Resources San Francisco (ILRCSF)
Navigating Medi-Cal authorization, durable medical equipment policies, and appeal rights.
Get Rolling: Navigating Employer & Private Insurance Coverage
Independent Living Resources San Francisco (ILRCSF)
Tips for working with commercial insurance plans to obtain essential mobility hardware.
Get Rolling: Exploring the Bay Area & Beyond — Accessible Recreation & Travel
Independent Living Resources San Francisco (ILRCSF)
Guide to accessible sports, outdoor venues, travel logistics, and adaptive recreation.
Get Rolling: Becoming a Smart Consumer — Purchasing Mobility Equipment
Independent Living Resources San Francisco (ILRCSF)
Consumer guidelines for evaluating wheelchairs, scooters, and assistive technology vendors.
Get Rolling: Accessible Travel Tips — Planes, Trains & Automobiles
Independent Living Resources San Francisco (ILRCSF)
Comprehensive travel logistics guide for passengers using mobility equipment across transit modes.